8x8
Enterprise Cloud CommunicationsDirector, Product Insights
Targoviste, Romania (Remote)
Lead the Product Insights Lab at 8x8, combining advanced analytics, market intelligence, and behavioral insights to drive data-driven product strategy and measurable business growth. Working at the intersection of product, data engineering, and AI, I build and scale systems that empower faster, smarter decisions.
"What sets my approach apart: I don't just define strategy, I build. Using Claude Code and AI-assisted development, I have personally engineered internal dashboarding and data analysis tools that augmented my team's capacity and generated revenue-impacting insights across cross-sell and upsell motions."
- Enterprise Data Strategy & AI Readiness: Modernizing infrastructure and integrating emerging AI technologies at scale.
- AI-Powered Tool Development: Building internal analytics platforms end-to-end using AI coding tools to drive direct commercial impact.
- Product Analytics at Scale: Overseeing platforms processing 1B+ events monthly with enterprise-grade data governance.
- Customer Profiling & Segmentation: Deploying advanced models to maximize engagement, retention, and revenue expansion.
- Data Integration & Enablement: Designing real-time pipelines that surface actionable intelligence for customer-facing teams.
- Telemetry & Tracking Standardization: Driving unified tracking strategies across multiple product lines.
Sr. Manager, Product Insights
Remote, Romania
Drove product strategy and growth through market trends, competitor insights, and user and customer behavior analysis.
- Customer Profiling & Segmentation: Defined ideal customer profiles and implemented advanced segmentation across our install base.
- Product Analytics Platform: Managed the core analytics platform (1B+ events monthly), including vendor negotiations and enterprise ownership.
- Data Integration: Built data pipelines to integrate product usage data, empowering customer-facing roles with actionable insights.